Welcome to Kryvalnorix. By accessing or using our website (kryvalnorix.com), you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

1. Acceptance of Terms

By visiting, browsing or making a purchase on kryvalnorix.com, you agree to be bound by:

  • These Terms of Service, and

  • Our Privacy Policy, Shipping Policy, and Returns & Refund Policy

If you do not agree to these terms, please do not use our website or place an order.

2. Changes to Terms

Kryvalnorix may update or modify these Terms of Service from time to time.

  • Any changes will be posted on this page.

  • Changes take effect from the date they are posted.

It is your responsibility to review these terms periodically. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.

3. Product Information

We aim to describe and present our products as accurately as possible. However:

  • Colours, sizes and details may appear differently due to screen settings, lighting and other technical factors.

  • Product descriptions, specifications and images are provided for general information and may be updated or corrected without notice.

Product Availability
All products are subject to availability. We may:

  • Limit quantities

  • Discontinue products

  • Change product details at any time

Pricing
We aim to provide accurate pricing information. If there is a pricing error:

  • We reserve the right to correct the price, and

  • To cancel or adjust any order placed at an incorrect price.

If your order is affected, we will contact you using the details provided at checkout.

4. Account Registration

You may be able to purchase as a guest or create an account.

If you create an account:

  • You agree to provide accurate, current and complete information.

  • You are responsible for maintaining the confidentiality of your login details.

  • You agree to notify us immediately if you believe there has been any unauthorised access to your account.

Kryvalnorix is not liable for any loss or damage arising from your failure to protect your account credentials.

5. Orders and Payments

By placing an order on kryvalnorix.com, you are making an offer to purchase products in accordance with these Terms of Service.

We reserve the right to:

  • Accept or decline any order

  • Cancel an order (for example, in the event of pricing or stock errors, suspected fraud or incomplete information)

If we cancel an order after payment has been taken, we will issue a refund to your original payment method.

Order Confirmation

  • After you place an order, you will receive an order confirmation email. This confirms that we have received your order, not that it has been accepted.

  • You will receive a further email when your order has been dispatched.

Payments

We accept the payment methods displayed at checkout, which may include:

  • Credit and debit cards

  • PayPal

  • Other secure payment options, depending on your location

You agree to:

  • Provide valid and correct payment information

  • Confirm that you are authorised to use the payment method provided

All payments are processed via trusted third-party payment providers.

6. Shipping and Delivery

Shipping, processing times and delivery options are governed by our Shipping Policy, which forms part of these Terms of Service.

Key points include:

  • Shipping charges are calculated and displayed at checkout.

  • Estimated delivery times are provided for guidance and are not guaranteed.

  • We are not responsible for delays caused by third-party carriers, customs, strikes, weather or other events beyond our control.

Please refer to our Shipping Policy for full details on processing times, tracking, lost or damaged shipments and international deliveries.

7. Returns and Refunds

Our Returns & Refund Policy sets out the conditions under which you can return products and request a refund.

In general:

  • If you are dissatisfied with your order, please contact us at support@kryvalnorix.com.

  • Returns are typically accepted within 30 days of purchase for unused, undamaged items in their original packaging, in line with our published Returns & Refund Policy.

Some items may be non-returnable or subject to additional conditions. Always consult the specific policy and product page for details.

8. Intellectual Property

Unless otherwise stated, the content on kryvalnorix.com – including text, graphics, logos, images and other materials – is owned by Kryvalnorix or used under licence, and is protected by copyright, trademark and other intellectual property laws.

  • You may not copy, reproduce, distribute, modify or use our content for commercial purposes without prior written consent from us or the relevant rights holder.

  • All third-party names, logos and brands are the property of their respective owners. Any use of third-party trademarks is for identification purposes only and does not imply endorsement.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Kryvalnorix shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue or data, arising out of or related to the use of our website or products.

  • Our total liability in respect of any claim arising from your use of the website or purchase of products shall be limited to the amount you paid for the product(s) concerned.

Nothing in these Terms of Service excludes or limits any liability that cannot be excluded or limited under applicable law (including liability for death or personal injury caused by negligence, or for fraud).

10. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal data.

By using kryvalnorix.com, you agree that we may process your personal information in accordance with our Privacy Policy.

11. Prohibited Activities

You agree that you will not:

  • Use the website for any unlawful purpose or in violation of any applicable laws or regulations

  • Attempt to interfere with or disrupt the operation of the website, servers or networks

  • Introduce any viruses, malware or other harmful code

  • Post or transmit any defamatory, offensive, abusive or illegal material

We reserve the right to restrict or terminate access to the website if we believe these terms have been breached.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience or information.

  • These links do not signify our endorsement of such websites.

  • We are not responsible for the content, policies or practices of third-party sites.

We recommend you review the terms and privacy policies of any external websites you visit.

13. Governing Law

These Terms of Service and any disputes arising out of or in connection with them or with the use of this website are governed by and construed in accordance with the laws of England and Wales (United Kingdom).

You agree to submit to the exclusive jurisdiction of the courts of England and Wales in relation to any such disputes.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: support@kryvalnorix.com

  • Phone: 079 3788 0414

  • Address: 3 Old Farm Close, Cawston, Rugby, CV22 7XF, United Kingdom