Secure Payment

 

Secure Payment Policy

At Kryvalnorix, we take the security of your personal and payment information seriously. When you shop with us, we aim to provide a secure and transparent checkout experience.

Secure Checkout Process

Our website uses SSL (Secure Socket Layer) encryption to help protect your personal and payment details during online transactions. This means that sensitive information such as your contact details and payment data is encrypted while being transmitted.

You can confirm you are on a secure page by checking for:

  • The padlock symbol in your browser’s address bar

  • The “https://” prefix before our web address

Always make sure you are on the correct Kryvalnorix website before entering any payment information.

Trusted Payment Providers

We work with established third-party payment service providers to process your payments securely. Depending on availability and your location, these may include:

  • Credit and debit card processors (such as Stripe or equivalent providers)

  • PayPal (where offered at checkout)

These providers use industry-standard security measures and PCI DSS–compliant systems to help safeguard your payment information.

Please note: Payment methods shown at checkout are the ones currently available for your order. Options may vary by country, currency or product.

PCI DSS & Data Security

Kryvalnorix does not directly process or store your full card details on our own servers.

  • Payments are handled by our PCI DSS–compliant payment service providers.

  • We receive confirmation of payment from the provider but do not have access to your full card number or security code.

This approach helps ensure that your payment information is handled in line with recognised security standards.

No Full Card Details Stored

For your protection:

  • We do not store full credit or debit card numbers or CVV codes on our systems.

  • Any saved payment methods (if enabled) are tokenised and managed securely by the payment provider, not by Kryvalnorix directly.

Fraud Prevention

To help protect both our customers and our store, we may use fraud screening and security checks during the payment process. In some cases, if unusual or suspicious activity is detected:

  • Your order may be temporarily placed on hold, and

  • We may contact you for additional verification before completing or cancelling the order.

These checks are designed to reduce the risk of unauthorised transactions.

Accepted Payment Methods

Available payment methods are shown at checkout and may include:

  • Credit cards (e.g. Visa, Mastercard, and others where supported)

  • Debit cards

  • PayPal (where available)

  • Other local or digital payment options (such as wallet payments) if offered for your region

The exact list of options can change over time and may vary depending on your country or the type of order.

Secure Mobile Payments

Our checkout is optimised for secure mobile use. If supported by our payment providers and your device, you may see options such as:

  • Apple Pay

  • Google Pay

These payments are handled using the providers’ own secure, encrypted systems. Only the methods actually available for your device and region will be shown at checkout.

If You Suspect Fraud or Unauthorised Use

If you notice any unauthorised transactions or suspect that your payment details have been misused:

  1. Contact your bank or card issuer immediately to report the issue.

  2. Contact us at support@kryvalnorix.com with your name and any relevant order details so we can review activity related to your account or order.

We will cooperate with you and the payment provider to help investigate the issue.

Privacy of Your Data

For more information on how we collect, use and protect your personal data, please refer to our Privacy Policy. We are committed to handling your personal information responsibly and in line with applicable data protection laws.

Contact Us

If you have any questions about our secure payment process or need assistance with a payment:

  • Email: support@kryvalnorix.com

  • Phone: +447594938510

  • Address: 3 Old Farm Close, Cawston, Rugby, CV22 7XF, United Kingdom

Thank you for choosing Kryvalnorix. You can shop with confidence knowing that your payment is processed through trusted, secure providers.